Terms of Service

These Terms of Service govern your access to and use of the Eryx website, applications, and related services provided by FLOWPIX LIMITED. By accessing or using the service, you agree to these terms.

• You must be legally capable of entering into a binding agreement and using the service for lawful business purposes.
• You are responsible for keeping account credentials confidential and for all activity that occurs under your account.
• You must provide accurate information and keep your account details up to date.

Eryx provides software tools for lead discovery, enrichment, qualification, project workflows, usage tracking, and related operational features. We may change, improve, suspend, or discontinue parts of the service from time to time.

Parts of the service may invoke automated workflows, webhooks, or machine-learning or large-language-model APIs (for example OpenAI or Anthropic) to generate or transform content. Output may be incomplete, inaccurate, or unsuitable for a given purpose. You are responsible for reviewing outputs before relying on them and for complying with applicable law when enriching data or sending outreach.

Those features may transmit project, lead, or user-instructed parameters to subprocessors we describe in our Privacy Policy and Subprocessors page. Your acceptable use obligations in these terms apply equally to automated and manual use of the product.

You agree not to misuse the service. In particular, you must not:

• Use the service in violation of applicable law, regulations, sanctions, or third-party rights.
• Attempt to gain unauthorized access to systems, accounts, data, or non-public areas of the service.
• Interfere with platform security, rate limits, or operational stability.
• Upload or transmit malicious code, harmful content, or deceptive material.
• Use the service to abuse, harass, scrape unlawfully, spam, or otherwise conduct prohibited outreach or data practices.
• Reverse engineer the service except to the extent such restriction is prohibited by applicable law.

• Paid plans, trials, and billing intervals are presented in the app or at checkout.
• Subscriptions renew automatically unless canceled before the next renewal date.
• Billing is processed by Stripe or another payment processor we designate; your use of checkout may also be subject to the relevant provider terms.
• Trials are available only where offered and may be limited by eligibility checks.
• We may change pricing or plan structure prospectively. Changes will not retroactively alter charges already incurred.
• Taxes, bank fees, foreign exchange charges, and similar external costs are your responsibility unless applicable law requires otherwise.

Additional cancellation and refund rules are described in our Refund / Cancellation Policy.

You retain responsibility for the legality, accuracy, and use of the data you input into or generate through the service. Our handling of personal data is described in our Privacy Policy and our use of cookies and browser storage is described in our Cookie Policy. A list of typical service providers is on our Subprocessors page.

We and our licensors own the service, including software, branding, content, and related intellectual property, except for customer data you provide. Subject to these terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the service for your internal business purposes.

If you provide suggestions, ideas, or feedback, you grant us a worldwide, royalty-free right to use that feedback to improve the service without compensation or attribution obligations.

We may suspend or terminate access if we reasonably believe you breached these terms, created risk for the service or others, failed to pay required fees, or if we must do so for legal or security reasons.

You may stop using the service at any time. Termination does not affect rights or obligations that accrued before the termination date.

The service is provided on an as-is and as-available basis to the maximum extent permitted by law. We do not guarantee uninterrupted availability, error-free operation, or any particular business outcome, lead quality, conversion rate, or commercial result.

To the maximum extent permitted by law, FLOWPIX LIMITED will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, data, or business opportunities arising out of or related to the service.

To the maximum extent permitted by law, our aggregate liability for claims relating to the service will not exceed the amount you paid us for the service in the 12 months before the event giving rise to the claim.

Nothing in these terms limits liability that cannot lawfully be excluded or limited.

You agree to indemnify and hold harmless FLOWPIX LIMITED from claims, liabilities, damages, and costs arising from your misuse of the service, your data, or your breach of these terms, to the extent permitted by law.

These terms are governed by the laws of England and Wales. Subject to mandatory consumer rights that may apply, the courts of England and Wales will have exclusive jurisdiction over disputes relating to these terms or the service.

We may update these terms from time to time. If we make material changes, we may update the effective date and provide notice where reasonably appropriate.

If you have questions about these terms, email business@eryx.digital.